How vehicle tracking works

September 14th, 2009

Vehicle tracking relies on a combination of technology including mobile phone networks, the internet, digital mapping and GPS. Together with cutting edge software, a vehicle tracking device ensures business owners’ peace of mind knowing exactly where their vehicles are at all times.

Data shows what route the vehicle travelled, when it was turned off and on and the amount of fuel used. The principles of vehicle tracking are simple:

They make use of data sent by GPS satellites which calculates the location of the vehicle

This data is sent on via a mobile phone network that can also be accessed over the internet

This data is placed onto a digital map so that each vehicle can be visually located right down to which street it is on

The benefits of vehicle tracking are many:

They are able to improve route planning

They are able to control and reduce overtime costs

They are able to lower insurance premiums

They are able to increase safety as they can track speed

They are able to enhance customer service

They are able to help companies control personal use and increase transparency

When the choice in suppliers comes up it is sometimes easy to make an error. The results of this error is that they system cannot fulfil a company’s needs. The best supplier is one that is not only able to completely fulfil your needs but is one that offers above-average customer support. They should be reliable and well established and their references should be traceable.

The unequalled technology of vehicle tracking

September 9th, 2009

Over the last few years technology has consistently offered us services and devices that are wonderful, reliable and user friendly. Out of all these offerings, the one that stands out and has had the most impact on our lives and how we do business. This is the GPS or geographical positioning system. The concept of GPS works by using small satellite signals that send data to a GPS receiver. These signals work out where something is located on planet earth. This has resulted in a revolution in navigation and transport, and has enabled tracking systems to be installed in vehicles around the world.

In a GPS vehicle tracking system, a very small GPS receiver is fitted in the vehicle and this, in turn, works with a mobile phone and sensors. The vehicle can then track and report its own location. The information it reports is then used for monitoring or activating an action. The vehicle can be remotely tracked and monitored. Its speed is known and its location is known. There is also a host of other data that can be reported but this depends on the particular receiver installed in the vehicle.

A vehicle tracking system can track mileage, fuel consumption and remaining fuel in the tank, engine condition, temperature and whatever other information the clients requires.

A vehicle tracking device is an almost guaranteed anti-theft mechanism as it can not only locate a stolen vehicle but can also activate alarms and disable the starter. This means faster recovery and insurance benefits. For a business, vehicle tracking devices are a powerful asset management tool.

Three is the ‘mix and match’ network

September 7th, 2009

Finding a network that offers a variety of options under one umbrella may be difficult. Yet Three is a mobile phone network that offers its customers just that. With their Mix and Match plan, three allows you to choose between combination plans plus they offer very competitive business mobile tariffs.

Many alternative networks offer free minutes or free text messaging, either included in their tariffs or as a business mobile tariff add on. Three allows you to plan, Mix and Match your mobile and text messaging. For instance if your business mobile tariffs are for 300 minutes, you can Mix and Match these minutes between talk and text. They also include in their business mobile tariff 300 free minutes to other customers on their network.

Apart from business mobile tariffs, Three also offers pay-as-you-go plans as well as mobile broadband facilities along with free USB modems.

It is not hard to see why Three is a popular network choice. They make it easy to understand business mobile tariffs. Being able to combine messaging and talking makes your tariffs not only cheaper but also more convenient. You don’t have to purchase two separate bundles.

The way they structure their business mobile tariffs plus other options make it hard to find another network that can compete. If you are looking for reasonable tariffs together with flexibility and great customer service then Three mobile networks is a perfect choice. There simply is no other place to go to for your mobile and broadband needs.

I’ve got a smartphone – do I need a 3G laptop too?

August 28th, 2009

Technology advances have turned business mobile phones into fully-fledged mini computers. Smartphones are able to display web pages, send and receive e-mails, and even download attachments in common industry standard formats for viewing and editing. Now that business mobile phones have this capacity, do your staff really need to have 3G modems on their laptop computers as well?

While smartphones are great for dealing with day-to-day e-mails and small attachments, such as short business letters or contracts, you probably would not want to work on a large spreadsheet or PowerPoint presentation on the relatively small screen provided by a BlackBerry or Windows Mobile phone. If your business regularly produces longer documents, spreadsheets or presentations – or uses specialised software file formats – then a laptop is a necessity. Couple this with one of the many USB 3G modems, and your staff can upload and download files wherever they are.

It may well be the case that for the majority of the time, their business mobile phones will be more than adequate for the tasks required. If the occasion demands however, they should be able to utilise the more powerful processing capacities of a laptop computer, while also taking advantage of the bigger screen.

Telco Communications provide impartial advice on both business mobile phones and 3G laptop cards or USB modems. We can provide you with plans for both based on your specific needs and circumstances. Keeping your staff connected has never been so easy – or so affordable.

Consider customer support before choosing business mobile phones

August 25th, 2009

What are the important things to consider when you make the momentous decision to choose business mobile phones? The business mobile tariffs are usually top of the list. Network coverage and connectivity options are not too far down the list and then there’s handset design and usability – making sure that your staff have the tools they need to do the job. There is one element of choosing a package which is often overlooked by businesses anxious to get the best possible deal: customer support. Good customer support is of paramount importance.

Make sure that the company who organise your business mobile phones will contact the network on your behalf, and not leave you hanging on the phone for hours becoming more and more frustrated.

Equally, if you have ever experienced long waits for promised cash back, or experienced incorrect billing information, what seemed like a good deal when you made the commitment will make for an interesting shift in your business perspective. It may well be worth while finding out what existing customers think of the customer support offered by your prospective business mobile provider.

With Telco Communications, our customers are not only given impartial advice as to the best business mobile tariffs and handsets for them, they are also given an unparalleled level of customer support with experienced operators, minimal queuing, and regular visits and consultations. Our existing customers are pleased to recommend us to others – a vote of confidence that we are proud to have.

What do all the connectivity options mean? An end to confusion…

August 24th, 2009

You’re in the market for business mobile phones for your company. You would like to ensure that your staff have the latest connection technologies to enable them to remain in touch, wherever they are. Let’s get rid of some of the confusion sometimes surrounding connectivity terms.

3G, GPRS, EDGE, and GSM are all technologies used by smartphones to make voice or data connections.

GSM is becoming something of a standard in the UK, Europe and parts of the rest of the world. It is used mainly for voice, but in conjunction with the GPRS Core Network, it can also be used for internet access and data transfer.

GPRS allows data and internet access at speeds of around 60kbps. It is a very robust, tried and tested connection system, though if you are used to broadband speeds it might seem a little slow.

A more recent development is EDGE, which enhances GPRS speeds to around 470kbps. Because it relies on modifications to cell transmitters, reception can be hit-and-miss in some areas, though it is seen as an important technology of the near future.

3G was developed for video calls, but the high bandwidth demands for video have made it a fast and reliable way to connect to the internet at speeds equivalent to EDGE. 3G is now available throughout the UK and in parts of Europe.

Telco Communications are able to advise you of the types of handsets, business mobile tariffs and connectivity your business will need to remain productive, and offers sensible and impartial advice on business mobile phones on your needs and circumstances.

What to look for in a smartphone

August 21st, 2009

Your business mobile phones package should enable you to be more efficient and thus more productive. Smartphones are to all intents and purposes, hand held computers with a variety of powerful tools that are designed to make your business life easier. What kind of features will the majority of your staff find most useful and easy to use?

All modern Smartphones these days are internet capable and can send and receive e-mails. Both BlackBerry and Windows Mobile devices can download e-mail attachments in a variety of industry standard formats. Top of the range BlackBerry devices even come with GPS for routing directions in a vehicle or on foot, which is great for finding your way around a strange city.

While BlackBerry makes proprietary phones, Windows Mobile is an operating system that can be installed on a variety of different phones which may have very different technical capabilities. Your staff members may prefer to use a Windows device because they will already be familiar with tools like Word or Excel on their home or office computers, minimising the learning curve. On the other hand, they may clamour for a BlackBerry, a company who have forged a reputation for usability and style.

Both BlackBerry and Windows Mobile Smartphones are fully featured, professional business mobile phones tools with a host of applications that could be advantageously used by your staff. At Telco Communications, we can provide many different types of business mobile phones, with business mobile tariffs that are affordable and optimised specifically for your requirements. The right combination of device and tariff can provide your business with savings, while providing your staff with everything needed to keep them working and your enterprise profitable.

Using business mobiles abroad

August 19th, 2009

While it makes perfect sense to assume that business mobile phones purchased in the UK will work in the UK, if your staff regularly need to travel abroad you may want to be sure that you can stay in touch with them, wherever they are.

GSM phones use the standard predominant in both Europe and the USA, but in America the frequencies are slightly different. If your handset can deal with both European and American frequencies it will be known as a tri-band phone. These business mobile phones can be used all over Europe and the States, (if your SIM is enabled for international roaming).

Scandinavia and the Far East are a different kettle of fish: here you will require a quad-band phone but there are still a few areas of the world where only a mobile phone bought in that particular location will work reliably.

Keeping connected means more than just talking. For data transfer, GPRS (although relatively slow) is a reliable, tried and tested standard. Faster 3G modems are available throughout the UK and in many European locations as well.

If you regularly do business abroad, your needs will differ according to the countries you visit. Is there one handset that offers all the connectivity solutions you require? Telco Communications provide a number of business mobile phones and can offer impartial advice to ensure that you choose a handset which will enable your staff to remain connected the vast majority of the time they travel abroad for business purposes.

Business mobile tariffs are more than what you pay – they are also about what you get.

August 17th, 2009

Competition is a great thing for forcing down price, and it is true that the costs of remaining connected on the move have dropped dramatically. There are such a lot of companies now vying for your custom that trying to work out what is best for you and your business can be overwhelmingly bewildering.

When considering the variety of business mobile tariffs on offer from service providers, it is important to look beyond the mere cost of the call. Some companies offer packages that include inclusive calls to business mobile phones. Others may have free unlimited texts or unlimited data transfer. Do you go for the inclusive minutes? Is free voicemail really an important consideration? What about travelling abroad? Are there differences in connectivity in the UK, Asia and the USA?

Answering these questions by wading through this potential minefield of information is time consuming, and can be frustrating. This is where utilising impartial experts who have an intimate knowledge of the telecommunications business and have your interests at heart becomes exceptionally useful.

Telco Communications offer a range of proven business mobile tariffs plans from the major service providers: Orange, O2, 3, Vodafone and T Mobile. We will help you choose the package that is right for you, taking into account your needs and circumstances. Our unparalleled reputation has been established by offering impartial advice. Other suppliers may seek to maximise their profit at your expense, we seek to keep you as a contented, long-term customer.

Look mum, no hands…

August 14th, 2009

Using a hand held mobile while in control of a moving vehicle is not only stupid and dangerous, it is illegal. The consequences for your staff may be on-the-spot fines and an endorsement, but if they are driving a branded company vehicle the consequences for your business reputation may be even greater.

The good news is that your staff can remain connected on the road without breaking the law, or the bank. Telco Communications supply a range of hands free kits for mobile phone connectivity. If you are already supplying your staff with a business mobile, supplying them with hands free kits or installing hands free connectivity in your company fleet makes a lot of sense and has become an affordable necessity.

Simple connectivity such as that provided by Bluetooth headsets can be obtained for as little as £15 per set – and we can ensure compatibility with your business mobile phones. You can use these inside or outside the car as they are small, light and very portable.

While headsets are great for receiving calls, if you want to make and receive calls inside your car you should consider a built in car kit which will use a microphone and loudspeaker (often your existing in-car entertainment system) so you can call and answer entirely hands free. Telco Communications can arrange to have these quickly installed in your company vehicles, either at your premises or at our headquarters.

Hands free options not only give your staff the connectivity they need, but also allow them to stay within the law while making and receiving calls on the road.